Continuous Transformation
Some Organizations are better at doing certain things than others. Better at detecting and responding to change. Managing growth and scaling. Conducting experiments and learning rapidly from the outcomes. Providing exceptional customer experience. Building systems that deliver exceptional value to their external and internal customers. Gaining deep and actionable insights. Introducing change and improving the adoption of new ideas, processes and systems. Problem solving, decision making and managing risks.
The good news is that these organizations don’t have a monopoly on some “secret sauce” that produces their outstanding outcomes. What they all share is an approach, a style of thinking that almost all successful organizations have used for thousands of years.
Our consultants have developed a framework that can assist organizations navigate these issues to help get better outcomes.
Disruption happens to industries or businesses that "continue to do business as usual" when confronted by change.
Business Architecture is a discipline that enables organizations to keep up with, remain synchronized and stay ahead of change.
Contact
➤ LOCATION
Washington DC
☎ CONTACT
info@ostiary.com
(571) 332-4973
Area of Practice
BUSINESS STRATEGY
Which problems should we solve? In what order should we solve them ? What approach should we take ? What goals and objectives should we establish ? How will we know we have achieved them? What “learning path” should we establish in order to know what to learn, where to grow and what to improve?.
At Ostiary we simplify this process. We develop the components of a strategy into a network of interlocking questions, problems, ideas and approaches, ensuring the logic of the strategy is maintained at each level of the organization.
Insight & Analytics
Organizations live in a sea of problems and an ocean of questions that need immediate, near or long-term responses. Decision making should be evidence based and this requires having the right data to inform the decision. The constraint to this is the data locked within organization silos. For data to become a useful and valuable asset it needs to be collected, prepared and made ready for use to help answer questions.
Ostiary can help develop a data strategy, data architecture, data governance and build the infrastructure and processes to move Organizations to an evidence-based decision making approach and make data AI Ready.
Business ARCHITECTURE & planning
Transforming and evolving a business is akin to urban, town or city planning rather than architecting a single building. You need to understand the direction of change and how to harness the change to better service the needs of your customers. Key questions: What business capabilities do I need, what should be my “learning plan” , how can we systematically evolve towards our desired state ?.
Ostiary can help a business develop a Business Architecture that can help express and manage the change required for a business Transformation.
Product Management & Service Design
If you embark on the transformation journey, then your products and services need to be re imagined. But how do you know if you are building the right product or building it right? How do you know if the problem you are solving is the right problem to address? How do you know which feature or functionality brings the highest value to the customer?
70% of our GDP is now based around “services” but we don’t approach the design of our services with the same discipline and rigor as industrial design. Service Design is the discipline of intentionally designing services using a human centered approach
The Ostiary team can help your organization apply Service Design techniques to simplify and streamline your services making them easy to understand ensuring higher adoption and retention.
From Discovery to Delivery to Discovery…
Once the decision to change is made then determining what to change, the order of the change and the priority of change needs to be decided. Central to this is discovering the real problems, scope of work, capturing the Requirements that will produce the change and transformation and testing the customer response to the change.
Ostiary works with business teams to determine what work is required and develop the requirements and specification for the work needed to support the business strategy and bring about the transformation.
Digital Transformation & Customer Engagement
Your Customers should be the primary beneficiary of your transformation. They will “experience” your transformation and will vote on its success or failure. Transforming does not mean moving to the Cloud and going digital does not mean having a mobile app. But it does mean re-thinking how your customers will gain maximum value and suffer near zero pain when doing business with you.
Ostiary can assist Organizations to re-think the core business and to evolve and reshape it to how customers expect services to be delivered.
“Embracing change is like taking a cold bath in the middle of winter — we all hesitate at the first plunge.”
Let's Chat.
Use the form below to contact us regarding your business problem or issue. You may also email or call us to discuss how we can help.
For job opportunities, please email us your resume. We’re always looking for new and exceptional talent to lead Ostiary into uncharted waters of change.